Shipping

GENERAL SHIPPING INFO

  • Please note that the below stated time frames are not guaranteed, as weather and mail volume can affect delivery
  • We are not responsible for delays caused by the carrier for lost or stolen packages.
  • Responsibility of any custom, duties, taxes, or tariffs imposed by the destination country will be assumed by the buyer. 

 

PROCESSING TIME

  • We are generally able to complete order processing within 48 hours. However, depending on order volume, it can take up to 7 days from the date of when you placed your order.
  • All orders received after 10:00AM Thursday (Mountain Time) will be processed the following Monday.

 

SHIPPING RATES

  • $8.99 CAD for orders under $20 CAD
  • FREE shipping for orders $20CAD and over

ESTIMATED DELIVERY TIMES & GUARANTEED PERIOD DELIVERY TIME FRAMES:

  • Depending on where you are located in the world, delivery times can vary. Given that there may be unforeseen circumstances or factors beyond our control during the delivery of your product, we have established a Guaranteed Period Delivery Time Frame for international locations.
  • Please note that Estimated Delivery times do not include order processing time which range from 2 to 7 days.
  • If you have purchased anything on wanderlustcoutures.com, but did not receive your order within the stated Guaranteed Period Delivery Time frame for your country, a full refund or store credit may be issued to you.

Please see below for Estimated Delivery Times & Guaranteed Period Delivery Time Frames for your respective country:

  • USA & Canada – Estimated Delivery time frame: 5 to 35 business days 
    Guaranteed delivery time frame: 50 days
  • Colombia – Estimated Delivery time frame: 20 to 40 days 
    Guaranteed delivery time frame: 55 days
  • France – Estimated Delivery time frame: 15 to 35 days 
    Guaranteed delivery time frame:  50 days
  • Germany – Estimated Delivery time frame: 20 to 40 days 
    Guaranteed delivery time frame: 55 days
  • Italy  Estimated Delivery time frame: 20 to 40 days 
    Guaranteed delivery time frame: 55 days
  • Israel  Estimated Delivery time frame: 20 to 40 days 
    Guaranteed delivery time frame: 55 days
  • Lebanon – Estimated Delivery time frame: 45 to 60 days 
    Guaranteed delivery time frame: 75 days
  • Peru – Estimated Delivery time frame: 30 to 60 days
    Guaranteed delivery time frame: 75 days
  • Portugal – Estimated Delivery time frame: 20 to 40 days 
    Guaranteed delivery time frame: 55 days
  • Sweden – Estimated Delivery time frame: 20 to 40 days 
    Guaranteed delivery time frame: 55 days
  • United Arab Emirates  Estimated Delivery time frame: 20 to 40 days 
    Guaranteed delivery time frame: 55 days
  • United Kingdom – Estimated Delivery time frame: 20 to 40 days 
    Guaranteed delivery time frame: 55 days

 

Why do delivery times vary?

  • Orders can be fulfilled from Canada or USA, where as some are fulfilled from abroad.
  • As such, delivery can vary depending on where the order needs to be shipped.
  • In few cases, delivery may take longer than the above Estimated Delivery Times. As much as we would love to, we are unable to predict or tell you which products may be delayed in shipping. This is why we have a guarantee of full refund or store credit to remedy any situations where shipping has exceed the Guaranteed Delivery Time Frame for your country.
  • We do NOT offer expedited delivery as it can cost anywhere from $10 to $40 extra in shipping costs for each item. For this reason, we have decided to simply offer the cheapest form of shipping possible.

 

Are there any customs imposed, and who pays for them?

Our experience is that, in most cases, there are no additional import costs imposed. However we cannot guarantee that it will not happen. If there are customs charged, you are responsible for paying them.

 

How do I track my order?

  • Tracking information may be available when you fill out the following form:
    Order Tracking
  • Tracking is available for most products except those that are in our Canadian warehouse - but do not worry! 100% of products shipped out of Canada have been received so far!
  • Also, depending on which country the product is being shipped to, tracking may or may not be available. We try to offer the cheapest cost of shipping possible, so for some countries, tracking is not available as it may cost a minimum of anywhere from $10 to $40 extra in shipping costs. For this reason, we have decided to offer tracking where it is not too expensive to do so. This way, everybody is happy!

Liquid error: Could not find asset snippets/booster-message.liquid